Returns & Exchanges
Studio Nicholson offers a 14-day return window from the date of delivery for all full-priced items, provided they are in their original, unworn condition with all tags attached. We aim to ensure a seamless process for our customers to maintain the modular integrity of their wardrobe.
Initiate Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Package
Securely pack your items in their original packaging, ensuring all designer labels and hygiene seals remain intact and undisturbed.
Attach Label
Download and print the prepaid shipping label provided via the portal and affix it clearly to the outside of your return parcel.
Final Dispatch
Drop off your package at the designated courier collection point and retain your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing